Frequently Asked Questions
📏 SIZE (LENGTH AND WIDTH)
Our pieces have been designed with ideal measurements to achieve a balance between style and comfort.
• Chain: 6 mm wide, 65 cm long
• Bracelet: 6 mm wide, 20 cm long
📦 SHIPPING, RETURNS AND WARRANTY
HOW DOES PAYMENT WORK?
1. Choose your preferred method.
You can pay 100% securely with:
- Card (Visa, Mastercard, American Express)
- PayPal
- Klarna (pay in installments or later)
- Apple Pay / Google Pay
2. Order confirmation.
You will receive an email and SMS/WhatsApp with your order number and tracking link.
3. Shipping with NACEX in 24–48 hours.
Fast delivery from Spain, with real-time tracking.
4. Invoice and lifetime warranty.
Your purchase is registered with an invoice and the warranty is activated automatically.
5. Free exchanges and returns.
You have 30 days to return your order at no cost. It must be unused and in its original packaging.
🔱 MATERIALS AND RESISTANCE
IS IT REAL GOLD?
We use 18K Italian gold melted onto pure titanium , with an 8-micron coating: up to 40 times more than a common plating.
CAN YOU GET IT WET OR WORK OUT WITH IT?
Yes. Take it wherever you want: shower, beach or gym. It doesn't rust, stain or fade.
IS THE QUALITY NOTICEABLE TO THE TOUCH?
Very much so. It has weight, presence, and a smooth finish to the touch. It's not a hollow or lightweight piece: it feels like a real jewel should feel.
💎 USE AND STYLE
WHAT IS THE LENGTH OF THE CHAIN AND THE BRACELET?
The chain measures 65 cm long by 6 mm thick . The bracelet is 20 cm by 6 mm . Both are designed for an elegant, masculine and comfortable fit, without exaggeration.
CAN I GIVE IT AS A GIFT? HOW DOES IT COME PRESENTED?
Yes. It's a perfect gift. Each ORUX set comes in a premium matte black box , with a velvet interior and a metal warranty card . No need to wrap it: it makes an impact from the first second.
WHAT STYLE OF CLOTHING DOES IT GO WELL WITH?
From a basic white t-shirt to a dark blazer or sweatshirt. Gold stands out without shouting , with a balance that makes a presence without seeming ostentatious .
🧠 A detail that adds style. A set that always fits.
